FAQ

Q: What services does Viza Records offer?
A: We offer DJ services, photography, and photobooth rentals for events, ensuring a memorable experience for you and your guests.
Q: How do I book your services?
A: To book, simply contact us through our website or social media. We’ll discuss your event details and confirm availability.
Q: What types of events do you cover?
A: We cover a wide range of events, including weddings, corporate events, birthdays, and parties.
Q: How much notice do I need to give to book?
A: We recommend booking at least 4-6 weeks in advance to ensure availability, especially during peak seasons.

Q: What is your payment policy?
A: We require full payment before the event date to secure your booking and services.
Q: How do I make a payment?
A: Payments can be made via credit card, PayPal, or bank transfer. We’ll provide all the necessary details when you book.
Q: Is a deposit required?
A: No deposit is required; however, full payment must be made prior to the event to confirm your booking.
Q: When is the payment due?
A: Full payment is due at least one week before the event date to ensure everything is in order.

Q: What is included in your DJ service?
A: Our DJ service includes professional sound equipment, a personalized playlist, and lighting options to enhance your event.
Q: How many hours of coverage do you provide?
A: We typically provide 4-6 hours of coverage, but additional hours can be arranged if needed.
Q: Can I request specific songs?
A: Absolutely! We encourage you to share your playlist and any must-play or do-not-play songs.

Q: What types of photography packages do you offer?
A: We offer a range of photography packages, from basic coverage to full-day services, including editing and digital albums.
Q: How does the photobooth work?
A: Our photobooth is user-friendly! Guests can take photos, customize prints, and even access digital copies on-site.
Q: Can we personalize the photobooth backdrop?
A: Yes! We offer customizable backdrops to match your event theme.

Q: Do you provide event coordination?
A: While we focus on DJing and photography, we can coordinate with your event planner to ensure smooth operations.
Q: Can you set up early on the event day?
A: Yes, we arrive early to set up and ensure everything is ready before your guests arrive.

Q: What is your cancellation policy?
A: If you need to cancel your booking, please notify us at least 14 days before the event for a full refund. Unfortunately, cancellations made within 14 days will result in the forfeiture of the full payment, as we do not provide refunds for deposits or any payments made.
Q: Can I reschedule my event?
A: Yes, we can accommodate rescheduling based on availability. Please contact us as soon as possible.

Q: Do you have liability insurance?
A: Yes, Viza Records is fully insured, providing peace of mind for you and your venue.
Q: How can I contact you for more information?
A: You can reach us via our website’s contact form, email, or social media. We’re here to help with any questions!